{"id":215,"date":"2025-07-17T05:00:05","date_gmt":"2025-07-17T05:00:05","guid":{"rendered":"https:\/\/www.bulangemstones.com\/?page_id=215"},"modified":"2026-03-20T07:46:02","modified_gmt":"2026-03-20T07:46:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.bulangemstones.com\/th\/faqs\/","title":{"rendered":"\u0e04\u0e33\u0e16\u0e32\u0e21\u0e17\u0e35\u0e48\u0e1e\u0e1a\u0e1a\u0e48\u0e2d\u0e22"},"content":{"rendered":"<section class=\"section\" id=\"section_1273002189\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(146, 146, 146);border-width:0px 0px 1px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse\"  id=\"row-1401323767\">\n\n\t<div id=\"col-890101110\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3917648527\" class=\"text txtpage\">\n\t\t\n<h1>\u0e04\u0e33\u0e16\u0e32\u0e21\u0e17\u0e35\u0e48\u0e1e\u0e1a\u0e1a\u0e48\u0e2d\u0e22<\/h1>\n\t\t\n<style>\n#text-3917648527 {\n  text-align: center;\n  color: rgb(62, 62, 62);\n}\n#text-3917648527 > * {\n  color: rgb(62, 62, 62);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1710379760\" class=\"text txtpage\">\n\t\t\n<h2><b>Ordering<\/b><\/h2>\n<p><b>Q: How can I place an order?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: You can place an order directly via <\/span><b>LINE<\/b><span style=\"font-weight: 400;\"> or through our website by adding your desired items to the shopping basket and following the checkout instructions.<\/span><\/p>\n<p><b>Q: Do I need to create an account to place an order?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: No, creating an account is not required. However, we recommend creating one to make it easier to track your orders and manage payments.<\/span><\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-1232417203\" class=\"text txtpage\">\n\t\t\n<h2><b>Payment<\/b><\/h2>\n<p><b>Q: What payment methods do you accept?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: We accept various payment methods, including credit and debit cards, as well as bank transfers.<\/span><\/p>\n<p><b>Q: Is payment secure?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: Yes, all transactions on our website are secured with SSL encryption to protect your personal and payment information.<\/span><\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-3138318230\" class=\"text txtpage\">\n\t\t\n<h2><b>\u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e2a\u0e48\u0e07\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32<\/b><\/h2>\n<p><b>Q: Does Bulan Gemstones ship internationally?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: Yes, we ship worldwide. Shipping fees vary depending on the destination country and the weight of the products.<\/span><\/p>\n<p><b>Q: How will I know when my order has been shipped?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: Once your order has been dispatched, we will send a tracking number to your email so that you can monitor the delivery status<\/span>.<\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-2289316450\" class=\"text txtpage\">\n\t\t\n<h2><b>Returns &amp; Exchanges<\/b><\/h2>\n<p><b>Q: What should I do if I receive a defective or incorrect item?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: If you receive a damaged or incorrect item, please contact our customer service team within <\/span><b>7 business days<\/b><span style=\"font-weight: 400;\"> and include clear photographs and a description of the issue. We will resolve the matter as quickly as possible.<\/span><\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-89002558\" class=\"text txtpage\">\n\t\t\n<h2><b>\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e40\u0e23\u0e32<\/b><\/h2>\n<p><b>Q: How can I contact the Bulan Gemstones team?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> A: You can contact us via <\/span>LINE<span style=\"font-weight: 400;\">, <\/span>WhatsApp<span style=\"font-weight: 400;\">, or email. Our team is available <\/span><b>every day from 9:00 a.m. to 8:00 p.m.<\/b><\/p>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-890101110 > .col-inner {\n  padding: 0px 18px 0px 18px;\n}\n@media (min-width:550px) {\n  #col-890101110 > .col-inner {\n    padding: 0px 24px 0px 24px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1273002189 {\n  padding-top: 50px;\n  padding-bottom: 50px;\n  background-color: rgb(255, 255, 255);\n}\n#section_1273002189 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1273002189 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-215","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/pages\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":15,"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/pages\/215\/revisions"}],"predecessor-version":[{"id":1471,"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/pages\/215\/revisions\/1471"}],"wp:attachment":[{"href":"https:\/\/www.bulangemstones.com\/th\/wp-json\/wp\/v2\/media?parent=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}